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  #1  
Old 04-23-2012, 03:01 PM
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Lothiriel Lothiriel is offline
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Default Help

hey guys i just bought starcraft 2 and im having a problem... when i start the game up the title screen extends off of my laptop screen i was wondering if anyone had any idea what to do ive tried customer support and tickets but nothing has helped...i am using an older computer but it says my video driver is supported...help!!!!



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  #2  
Old 04-23-2012, 03:02 PM
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Default Re: Help

Can you post some of the following:

OS:
CPU:
GPU:
Resolution:

I'd be more than happy to help you out and see what is going on


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  #3  
Old 04-23-2012, 03:07 PM
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Default Re: Help

well im not sure how to find that out i dont really use this computer ive played the orginal starcraft and the expansion pack on this computer and never had this problem i did have this computer recently worked on and he could have changed some settings tell me how to get that stuff and i can let u know...im sorry



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  #4  
Old 04-23-2012, 03:08 PM
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Default Re: Help

Also...dumb question...is it possisble that you have a 4:3 monitor but are choosing to show Starcraft in a Widescreen resolution?


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  #5  
Old 04-23-2012, 03:09 PM
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Default Re: Help

Quote:
Originally Posted by Lothiriel View Post
well im not sure how to find that out i dont really use this computer ive played the orginal starcraft and the expansion pack on this computer and never had this problem i did have this computer recently worked on and he could have changed some settings tell me how to get that stuff and i can let u know...im sorry
It's okay...do you have Skype?


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  #6  
Old 04-23-2012, 03:10 PM
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Default Re: Help

how can i change it off of widescreen, technical support said i would have to use the game menu but i cant even see the options when i get on the game



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  #7  
Old 04-23-2012, 03:11 PM
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Default Re: Help

no this computer wont run skype sorry



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  #8  
Old 04-23-2012, 03:14 PM
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Default Re: Help

bottom left hand corner...choose menu...

then you should be able to choose options...and you'll get the following window...

Click the image to open in full size.

You want to pick a resolution that is 4:3 compatible and not 16:9.

You're other option is to change where it says display mode to say "Windowed (Full Screen)"

I can try and help walk you through it later...but you are free to try it on your own and see if you can get it working.


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  #9  
Old 04-23-2012, 03:16 PM
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Default Re: Help

ok thanks i will definetly try this if i cant get it working i'll come back thanks alot



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  #10  
Old 04-23-2012, 03:17 PM
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Default Re: Help

Quote:
Originally Posted by Lothiriel View Post
ok thanks i will definetly try this if i cant get it working i'll come back thanks alot
One last thing...if you really can't see any of the options...when you get to the log in screen, try pressing ALT+ENTER. That is the shortcut key to enable Windowed mode...see if that helps


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  #11  
Old 04-23-2012, 03:49 PM
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Default Re: Help

ok the ALT+ENTER didnt work and i changed the resolution but i cant see the ok button to fix it this is so crazy i just got the mw3 game for the pc and im not having this problem



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  #12  
Old 04-23-2012, 04:33 PM
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Default Re: Help

Ok ive got it working thanks H20 BALILisk u were a really big help



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  #13  
Old 04-23-2012, 04:35 PM
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Default Re: Help

Oh okay cool...what ended up working for you?


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