Help

[Lothiriel]

hey guys i just bought starcraft 2 and im having a problem... when i start the game up the title screen extends off of my laptop screen i was wondering if anyone had any idea what to do ive tried customer support and tickets but nothing has helped...i am using an older computer but it says my video driver is supported...help!!!!

[BASILisk H2O]

Can you post some of the following:

OS:
CPU:
GPU:
Resolution:

I'd be more than happy to help you out and see what is going on

[Lothiriel]

well im not sure how to find that out i dont really use this computer ive played the orginal starcraft and the expansion pack on this computer and never had this problem i did have this computer recently worked on and he could have changed some settings tell me how to get that stuff and i can let u know...im sorry

[BASILisk H2O]

Also...dumb question...is it possisble that you have a 4:3 monitor but are choosing to show Starcraft in a Widescreen resolution?

[BASILisk H2O]

Originally Posted by Lothiriel

well im not sure how to find that out i dont really use this computer ive played the orginal starcraft and the expansion pack on this computer and never had this problem i did have this computer recently worked on and he could have changed some settings tell me how to get that stuff and i can let u know...im sorry

It's okay...do you have Skype?

[Lothiriel]

how can i change it off of widescreen, technical support said i would have to use the game menu but i cant even see the options when i get on the game

[Lothiriel]

no this computer wont run skype sorry

[BASILisk H2O]

bottom left hand corner...choose menu...

then you should be able to choose options...and you'll get the following window...



You want to pick a resolution that is 4:3 compatible and not 16:9.

You're other option is to change where it says display mode to say "Windowed (Full Screen)"

I can try and help walk you through it later...but you are free to try it on your own and see if you can get it working.

[Lothiriel]

ok thanks i will definetly try this if i cant get it working i'll come back thanks alot

[BASILisk H2O]

Originally Posted by Lothiriel

ok thanks i will definetly try this if i cant get it working i'll come back thanks alot

One last thing...if you really can't see any of the options...when you get to the log in screen, try pressing ALT+ENTER. That is the shortcut key to enable Windowed mode...see if that helps

[Lothiriel]

ok the ALT+ENTER didnt work and i changed the resolution but i cant see the ok button to fix it this is so crazy i just got the mw3 game for the pc and im not having this problem

[Lothiriel]

Ok ive got it working thanks H20 BALILisk u were a really big help

[BASILisk H2O]

Oh okay cool...what ended up working for you?