HALP!! Me need yo technological smarty pants help pleeeeease

[H2O Shankapotamus]

Yo im using another computer now cuz my laptop is being stupid make me want to （╯°□°）╯︵ ┻━┻ well i did already but anyways back to the important thing

so yesterday my computer suddenly go black screen and shut down and restart by itself and it automatically went to windows startup repair (i have windows 7) yea so i do dat and its like hurr durr we cant fix it and it give me option to send report or no send either way it make me restart or shut down computer and then every time the laptop reboot it always starts off with "windows starting up" for like 2 seconds, then suddenly it turn into the old fashion letters that are gray and says "windows loading files" and gray load bar finishes and then it forces me into startup repair again.

So i googled up how to fix dis while simultaneously （╯°□°）╯︵ ┻━┻ing and it said do dat safe mode yo so i spam click f8 in the beginning of boot and it gimme option to do dat safe mode so i click it and wadda ya know it does dat gray loading bar again and forces me into startup repair.

Of course, more （╯°□°）╯︵ ┻━┻ ensued.

So then i am at the startup repair and i [x] out the send error report or not box and i see "advanced system recovery options" and the options are "startup repair"( F dat i not gonna use dat), "system restore" (i tried it and it no work still force me into startup repair), "system image recovery" (wuddat?), "windows memory diagnostic" (???), and "command prompt" (idk how to use command prompt"

so like now im stuck. please help me y'all i come to you people cuz I trust y'all and y'all is like mah family and always halp me so like pleeeeease halp

i cant stop （╯°□°）╯︵ ┻━┻ing its just so fasldjkf;sadfkljasidfjasioef right now!! T_T

tl;dr

my computer keep go to startup repair when i boot it up i try so many thangs it no work and safe mode no work either it send me to startup repair halp

（╯°□°）╯︵ ┻━┻（╯°□°）╯︵ ┻━┻（╯°□°）╯︵ ┻━┻

[H2O Dethklok]

Did the problem start after installing new software or adding a new device to your computer like a card or something that attaches via USB? Ive had this problem before and it seems to be caused by either a faulty device or corrupt software. I had restore points saved on my computer so I reloaded one of my old restore points and it fixed the problem.

If you have new devices on your computer remove them until you resolve your issue if not your going to want to to the advanced system restore. Its pretty simple just go through all the prompts and let it fix its self. At least thats how it worked for me I also run windows 7.

[H2O Shankapotamus]

how do i remove new devices and i didnt install anything it just happened suddenly when i was watching code a qualifiers last night

im doing the system restore thing again and using an old backup the only backup file i have its like half a year ago but hopefully it will still work ill tell u what happens

aw dang i might lose the antivirus i got like 4 months ago T_T

if i lose it i will srsly （╯°□°）╯︵ ┻━┻

[H2O Shankapotamus]

i didnt work :( （╯°□°）╯︵ ┻━┻

[H2O Dethklok]

To remove a new device just unplug it like if you got a head set and plugged it into a USB slot unplug that. Sometimes they short out in the connector and mess with your comp. That sucks you dont have a recent restore point. If you get this fixed you should set it up to do a back up at least once or twice a month.

Maybe try doing the restore from your bios. When the computer restarts hid Del until it brings up a blue screen with yellow lettering. Dont change any of the settings there if you dont know what your doing but looks around for a system recovery or system restore or even repair. If you do accidentally change anything make sure to exit without saving. Your computer will restart and you can try it again. If you loose your antivirus I can help you out in recovering it or getting set up with a new one.

[H2O Shankapotamus]

i pressed the delete from ctrl+alt+delete i think its that one right? yea it gave me a black screen white letters and let me select from a list with one option lol the option was windows 7 and it loaded correctly but EXTREMELY slow and im not sure it will work every time and for my computer it says press f2 for bios settings

but holy crap its taking a REALLY long time to load especially for windows 7
REEEAALLLY slow

and my antivirus just keeps having an error message.

i cant go on internet browser :/

aw got a blue screen of death （╯°□°）╯︵ ┻━┻

yea my computer turned into a complet piece of poo

[H2O Shankapotamus]

yeah nothing works anymore

a box popped up it said i wasnt running a genuine windows asking if i wanted to get the genuine windows it looks shady :/

[H2O Dethklok]

do you still have your windows cd? you can reformat your HD and start fresh if absolutely nothing is working. Yoll want to go into your bios and set it up so that the first boot device is your cd rom drive and not your hard drive so that it loads the window disk instead of your messed up HD. Follow the instruction on formatting and reinstalling windows. It might take over an hour to do the install but once its done your problems should go away.

[H2O Basie]

Also if it's a desktop, take the opportunity to clean the fans on the case, CPU and graphics card. If the box is shutting down without warning it might be overheating. Get a can of spray air or one of those mini vaccum thingys and go nuts.

[H2O Dethklok]

yeah nothing works anymore

a box popped up it said i wasnt running a genuine windows asking if i wanted to get the genuine windows it looks shady :/

Is your version of windows legit? Windows does have a genuine check thing and it will keep harassing you to get a legit copy of windows. But if your copy is legit I dont know why it would do that especially if your cd key and everything are stored correctly. Mebe u was trolling to hard and pissed off a 1337 h4x0r ¯\_(ツ)_/¯

[H2O Shankapotamus]

my windows is legit T_T

now it went back to auto starting auto repair again i give up

（╯._.）╯︵ ┻━┻

[H2O Dethklok]

Ok so F-Disk the computer. Can you get into your bios? Your bios is the blu screen you get when you hit del while the computer is starting. Just look around in the catagories for boot order it should have like hard drive floppy cd rom ect set it to boot cd rom first and hard drive second. Save the changes and restart your computer with the windows disk in the cd rom drive. Then format your hard drive and reinstall windows. Everyones bios is different so I cant give you an exact how too but if you look around you should be able to figure it out its not hard. If you need new anti virus or anything PM me and ill hook you up son ;)

[H2O Shankapotamus]

okay after like 3 hours of looking for the windows cd, i still cant find it my dad hid it somewhere... on the bright side, he brought home in-n-out! yum :mvclap:

okay every time i am able to boot up correctly, after a little while, the taskbar start menu thing that shows shut down and the arrow for other options, it keeps making me "install updates then shut down" and it was like 60 parts to update the first time and 14 the second time and now as i am typing this it says i need to install updates and shut down yet again, also the first couple of times i was able to boot up i had to reinstall google chrome before it could work and my sc2 is corrupted :( and so now im reinstalling it then i will do the update thing again, booting up still takes a little longer than before, and i was using webroot antivirus with spysweeper but now everytime i try to click it it pops up the main menu for like 2 seconds then it suddenly goes away and theres a little box, same design kind of box as the webroot box its like purple and green and it says theres an error. yeah no sc2 for me T_T

[H2O Dethklok]

Hmm ok give this a shot go here http://free.avg.com/us-en/download-avg-pctuneup and download the free trial of AVG tune up. It will check your computer for registry errors and corrupt files. Then it will fix the problems it detects but it will only do it once for free. It really sounds like youve got a corrupt file on your computer or something. It shouldnt be updating so much.

Also turn your computer on and go to Start<control Panel<System and security<Action center

then youll see a box that says Windows Update and to the right of it Change settings. Click that and then click the option that says let me choose. Then a Window will pop up with a dro down menu In that menu pick Check for updates but let me choose weather to download and install them. This will stop your computer from updating and restarting all the time and let you fix your issues hopefully.

[H2O ChiefRocka]

Sounds like your harddrive is failing bro~! Or the worst case senario, you have some mad viruses that corrupted your system files. But I think its your harddrive failing, if you constantly leave your computer on, or download a lot and delete alot, or transfering of files often then it does a wear and tear to your harddrive.

*editt** windows 7 or not, doesnt matter. A lot of trickster companies would put windows 7 on an old laptop for giggles.

[H2O Shankapotamus]

is hard drive the memory?

yea holy poo theres like 2.5k problems it found, the avg thing i mean

hopefully it fixes my antivirus if not i need yo halp deth

[H2O Shankapotamus]

okay this is seriously pissing me off

there were like 47 updates that needed to be made they were all important windows stuff and then right after i restart it forces me into windows startup repair thing again and when im finally able to boot up again avira got uninstalled again and sc2 got uninstalled again seriously wtf （╯°□°）╯︵ ┻━┻（╯°□°）╯︵ ┻━┻（╯°□°）╯︵ ┻━┻（╯°□°）╯︵ ┻━┻（╯°□°）╯︵ ┻━┻（╯°□°）╯︵ ┻━┻（╯°□°）╯︵ ┻━┻（╯°□°）╯︵ ┻━┻（╯°□°）╯︵ ┻━┻

[H2O Shankapotamus]

okay seriously my computer is literally going apesh1t it takes like an hour to loadd up google chrome and theres like 4 svcshost things on and i have no idea what it is and i just dont think theres any hope for this computer anymore

apparently every time i do the update is has been taking like an hour then i found out it is failing and needs me to try again and i am not allowed to shut the computer down without updating, the only shut down option is install updates then shut down seriously i give up i dont have a choice but im pretty sure i have to quit :/ forreals （╯.______.）╯︵ ┻━┻

everything just starts not responding everything is lagging like crazy i dont even know whats going on anymore seriously batsh1t computer

[H2O Lav]

>>>> Its probably time to upgrade. OR try and replace your old hard drive, and no its not your memory, its the actual hard drive where you save everything on. If you don't mind can you list your laptop spec please.

[H2O TimeFlighT]

everything should be fixed now, right?

[H2O Dethklok]

You gotta find your windows disk yo and format your hard drive if it keeps doing it after your format its time for a new hard drive if you can replace the one that in your laptop.

[H2O Shankapotamus]

okay so now my computer just died and went black screen

idk what spec is or how to find them

so i guess the processor is intel(R)Core(TM)2 Duo CPU T6400 2.00GHz

64 bit OS

thats the only important stuff i can find from system properties

nothing is fixed cuz im caught in an endless cycle of me having to update windows and it failing updates and forcing me to update again while using startup repair every time it fails and startup repairs deletes something from my computer every time so yeah its no use my dad lost the windows cd its over :(

[H2O Lav]

Oh wow, umm try blowing into your fan vent, if the opposite entrance/exit spews out alot of dust its probably has dust cake in forcing it to overheat/shutoff. That's how mine was so I opened it up and applied new thermal paste and cleaned out the dust. But beside from that the only other thing I could think of is either a bad hard drive or you need to buy a new OS disc and install it even though technically your laptop is suppose to have a pre loaded OS recovery program. But yeah, your best bet from my experiences is to check if it has dust caked in and proceed from there.

[H2O Shankapotamus]

i just blowed out dust yesterday

and i just got blue screen of death again and took an hour to get back here

ive literally tried to fix this for 10 hours now to no avail

i guess its time to call it quits

[H2O Lav]

Did you open up your Laptop? Most of the dust is collected near the thermal base and that's what really effects the motherboard. You have to open it up to actually clean it properly.

[H2O ChiefRocka]

i seriously think its the harddrive, reason for the updates not saving. Rebooting, having problems. The harddrive has a pin that goes through a spiral coil, its common for it to break down after being used a lot. Blue screen indicates memory (ram) or harddrive.

[Sunlily]

:mvsad:
Hope it gets cleared up soon!

[H2O Dethklok]

I can send you a replacement windows disk so you can make sure its your HD then try and get a replacement.

[H2O Shankapotamus]

lol thanks for all your help and support everyone, but my parents have decided that starcraft 2 is the source of the problem, and all other problems, and they have taken the laptop away even though i said starcraft 2 got deleted, and they said i am to never play any video games for the rest of my life :/ o well i guess thats what happens when ur asian

anyways cya guys i guess i can still come on forums and talk but im never gonna get to play video games ever again :(

[Sunlily]

Hmm, give the whole situation time to settle down Ritard.

[H2O Lav]

（╯°□°）╯︵ ┻━┻ w......t.......f, StarCraft is never the problem, it is actually the solution!

[H2O Dethklok]

T_T sorry to hear it mang hopefully your parents will cool off and come to their senses. I can relate though when I was younger my parents could be just as unreasonable about things. It sucks but hopefully they let you come back one day.

[H2O Shankapotamus]

parents went out of town for the day i found my laptop and turned it on it has a virus now trying to scam me to buy a program called "security protection" like it makes a fake program pretends to scan and wants me to buy that program u know what i mean yeah i need help T_T

[H2O Lav]

If that's the case you need to format your Hard Drive and find that OS boot up disc. Because usually what Best Buy Geek squad does is format your HD and install the OS again. Beside from that at least its just a software meltdown and not a Hard Ware defect.

Format HD>>OS Boot Disc. GG, Just remember you can't start the Laptop without an OS so a fore warning to if you Format your HD. In my opinion its the easiest but you LOSE everything.

Don't attempt if you know you're going to mess up...........

[H2O p34nUt]

you dont need to reformat your HDD for a virus like that. all you need to do is go onto another computer without a virus, download a program called Malware bytes, and boot your laptop into safe mode (press F8 when the computer is starting up and choose Safe Mode), then install the malware bytes program from the flash drive and run a full scan. after the scan finishes, restart into safe mode again, and rerun the scan. then when you run it about 2 or 3 times (or until it says 0 found), boot into regular mode, and update the virus definitions on Malware Bytes and your antivirus program (hopefully you have one, if not Avast is a good one), and run full scans again using both programs. do this about 2-3 times, and your pc should be clean.
fake antivirus programs are really easy to get rid of, theyre just a pain because they act as if EVERYTHING is a virus, which does not allow you to open anything, but they dont actaully take anything, they just want you to pay money for them. if you google the name of the fake program, there will be plenty of instructions on how to remove it, but DO NOT download any kind of removal programs from any websites (because you cant trust anything), jsut use malware bytes, and Avast (or whatever antivirus u have)
I just spent 5-8 hours removing one of these from a co-worker's PC, and now it's running like new. hopefully this helps!

[H2O Shankapotamus]

do i scan with both antivirus and malware bytes scan at the same time? i was doing the antivirus scan on safe mode yesterday but at like 70% it took like 2 hours to get there lol computer just turned off suddenly i think overheat or something :/

[H2O p34nUt]

do i scan with both antivirus and malware bytes scan at the same time? i was doing the antivirus scan on safe mode yesterday but at like 70% it took like 2 hours to get there lol computer just turned off suddenly i think overheat or something :/

no, not at the same time. first malware bytes, then restart, then antivirus, restart, rinse and repeat.

[H2O Shankapotamus]

oh okay thanks

[H2O Shankapotamus]

i dont have to buy malware bytes do i? i just downloaded the trial one

[H2O p34nUt]

i dont have to buy malware bytes do i? i just downloaded the trial one

nope, just go here:
http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button

[H2O Shankapotamus]

k i ran it couple times and after the first time, nothing else is detected\

whats svchost.exe?

[H2O Dethklok]

http://www.howtogeek.com/howto/windows-vista/what-is-svchostexe-and-why-is-it-running/

Have you been able to install and run Avira? If theres a virus avira should get it if you can let it do a full scan of your PC

[H2O Shankapotamus]

yea i gots avira thanks :D

[H2O Dethklok]

NP! Did it find any viruses on your computer?

[H2O Shankapotamus]

ok malware bytes worked, but now when im on windows like normal, every once in a while, malware bytes keeps giving me notification that it blocked the evil thing, what do i do?

@ dethklok it did but it never finished because computer overheated got to like 70%, i did the malware bytes first today and put a little post thing to hold the computer thing up a little bit so it wouldnt overheat

[H2O p34nUt]

you just gotta keep running scans. if Avira allows, try and run a Boot-time scan. which will run a scan before booting your PC. keep running scans until u see 0 found.

[H2O Shankapotamus]

yea i ran scans all day yesterday nothing found anymore, now i gave my laptop to some guy to look into it some more and i secretly downloaded sc2 on this cheapy computer but DAYUM it sucks so lag delay i think delay though because nobody else feels my lag i just have delay cuz no graphic card :(