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Uteena PMS
01-22-2008, 11:12 AM
Hi.
So this isn't really a technical PC problem, but it's about my internet connection issues.
Here goes:
On Sunday I upgraded my internet, so I should actually be sitting in front of my Xbox playing Halo 3 with a big less-lag-grin right now (I believe it should look something like this : :D )

In stead I'm in front of my computer asking for help because my internet connection to my room keeps crapping out on me.

So this is the "setup":
A router with broadband connection on the third floor (with a cable-connected computer that has had the same problems), a Mac and Xbox 360 on the first floor connected wireless.
Now, I've never had problems with the distance to the router, so that' not the problem.

The thing is, I keep loosing the connection. It has been happening since before the upgrade though (the day before). Sometimes it happens when I log on MSN, when I turn on the xbox, or just out of the blue. When it happens I have to run upstairs, reset the router and take out the power cable for 10 sec and reinsert it. And then the problem usually is fixed (except last time when I for some reason had to restart the computer as well to fix the problem).
That's all the info I can think of. I think the router is Linksys one.

Any ideas or thoughts on this? I'm going maaaaad, and my legs are hurting from running up and down every 5-10 min..

H2O.pry0r
01-22-2008, 12:38 PM
If a PC is connected to the router through a cabled connection then I would suggest replacing the router.

Uteena PMS
01-22-2008, 02:49 PM
Well the PC upstairs is, the one downstairs is wireless. But I'm having problems with the upstairs PC too.. So the router might just be broken?

H2O.pry0r
01-22-2008, 03:13 PM
If the wired connection is messing up and so is the wireless then I would say the router has died and needs to be replaced.

H2O Snake
01-22-2008, 03:28 PM
Don't replace the router yet. There are multiple problems that can be causing this. I would first try updating your router to the latest firmware. Go to your routers manufacturers page and you should be able to find the latest firmware for all their routers. Flash the firmware and let us know if it continues.

Omega79
01-23-2008, 01:41 AM
A really good test is connect one of the machines directly to the modem and see if you still have connection issues. Also you say recently upgraded the internet? Did you change the internet type, or just up your current service? Also is it DSL or cable? Definately upgrade your firmware as Snake said.

Uteena PMS
01-23-2008, 03:47 AM
Ok, well I've never done it before but I guess I'll sit down and read the manual and give it a go asap.

And yeah, I could try connecting directly to the modem, but the problem is that this issue can happen 30 times in an hour and then go for 24h without problems...so I'd have to sit and wait for problems to occur really.

To answer your questions: I upgraded my current service, and it's cable.
And I'm not getting the download connection I asked for atm, but that might be the router not being able to send at that rate, I don't really know.

Also: THANKS for all the help! :D

Uteena PMS
01-24-2008, 03:31 PM
Ok soooo... I tried updating the router, but in the middle of the updating I got an error msg. After that my router didn't want to send signals to wireless devices at all, so I spent about 2 hours troubleshooting (2 hours because I'm so bad at computer tech stuff) and trying to translate the info into Norwegian as my parents use our language on their PC... but yeah, after two hours I finally have my connection back and the router firmware should be somewhat up to date (the last update came out in 2004 :/ ).

So now I'll just give it some time and see if things get better!

I have another question though: I have a Linksys Wireless-B router, and my download is now 7000 with 1500 up. Now, I heard that my router can only do about 5500 down through wireless connections (it's supposed to do better but for some reason it can't cope as fast as it should), but shouldn't it be able to download at 7000 through a cable? I tested my connection through a cable, and even though I pay for 7000 down I only had about 5500 down through cable (connected to the router). Does it sound like a router problem or a problem with the provider?
Fake edit: I just figured... I could try connecting it directly to the modem instead.. Yeah, never mind. Thanks for all the help I've gotten anyways!

H2O Snake
01-24-2008, 05:37 PM
Ok soooo... I tried updating the router, but in the middle of the updating I got an error msg. After that my router didn't want to send signals to wireless devices at all, so I spent about 2 hours troubleshooting (2 hours because I'm so bad at computer tech stuff) and trying to translate the info into Norwegian as my parents use our language on their PC... but yeah, after two hours I finally have my connection back and the router firmware should be somewhat up to date (the last update came out in 2004 :/ ).

So now I'll just give it some time and see if things get better!

I have another question though: I have a Linksys Wireless-B router, and my download is now 7000 with 1500 up. Now, I heard that my router can only do about 5500 down through wireless connections (it's supposed to do better but for some reason it can't cope as fast as it should), but shouldn't it be able to download at 7000 through a cable? I tested my connection through a cable, and even though I pay for 7000 down I only had about 5500 down through cable (connected to the router). Does it sound like a router problem or a problem with the provider?
Fake edit: I just figured... I could try connecting it directly to the modem instead.. Yeah, never mind. Thanks for all the help I've gotten anyways!

802.11g (the common wireless spec) is 54 MBPS. It should work fine.

A hardwired cat6 or cat5e can get speeds of 1000 MBPS+ but it really depends on the port speed of your router. Newer expensive routers can do 1000 connections but most are 10/100.

Uteena PMS
01-25-2008, 04:34 PM
Uhhhh... what? I didn't really understand any of that, sorry. Never heard of cat5 or cat6, nor MBPS. :o
But are you saying that my router should be able to work with my new (7000/1500) connection?