USA Shadow Wolf
07-04-2006, 12:04 AM
July 3rd, 2006. 3:00PM to 11:00PM ET for me is known as the day of hell. I was working alone at in my departments (Toys, Sporting Goods, Automotive, Hardware, Paint, Pets, Electrical and Plumming) between 3:00PM to 6:30PM when I got hit hard by really mean customers. I mean, REALLY mean customers. One of them was some women that wanted 30 Feeder Fish (Goldfish). No big deal...so I thought. She refuse when I grab a whole bunch of them in my net. She wanted to pick EACH ONE! It took me 45 minutes to get each goldfish she wanted. omfg Sametime I keep getting calls for help in Sporting Goods and Toys. I can't help them because I am helping this *****. Because I had mean customers before this, I was really angery. My friend that is off today came by to see her boyfriend...and let me know their is mad customers at Sporting Goods. I went off on her. She was shocked that I explode on her. After that, I felt bad the rest of the night until I told her I was sorry and I didn't mean to go off on her like that. She was at the wrong place at the wrong time.
Anyways, I had this nice guy that need help in the Seasonal department. Seeing that toys was next to it. He thought I was in that department also. So, I was with him and calling to get a hold of the Seasonal Department. Sametime, Sporting Goods called for help. I told those customers I be their after I help this guest first. 3 minutes past and they called again. I told them I was having trouble getting a hold of the Seasonal Department and it will take me a few more minutes to help them. They was angry and ask for my name, my manager and so on. I told her my first name. She wanted to to know my last name...no one ask for your last name. So I think this girl is setting me up. I refuse to give her that information. Then, I was right. She then ask for my manager. Who was not their because it was his day off. She then ask for a 2nd manager. She was on a lane and can't help. She ask if I had a teammate. I said no, I was alone. She then said, get here ASAP. I said I am trying. Finally, help came for the nice guest for Seasonal. I went to Sporting Goods and happy to see my teammate have arrive. I said thank god and etc to let him know I was having a hard day. I was on my way to the backroom then...I heard one of those ahole customers at sporting goods say "Shut up Colin." That was the last straw. I never knew the guy and this was the a hole and his wife that requested my name. That was uncalled for. I didn't say anything and went in the backroom and talked with my closing manager. At that same time all my feelings, anger, saddness, stress and etc came at once. I was in tears. I never had so much **** in my life. The girls their and my friend boyfriend gave me a hug ( the girls did) to make me feel better. My closing manger told me everyone is having bad customers..but not as bad that I just got. I was very upset and I am glad I had good friends and managers that are close to me that help me through the night.
Anyways, I had this nice guy that need help in the Seasonal department. Seeing that toys was next to it. He thought I was in that department also. So, I was with him and calling to get a hold of the Seasonal Department. Sametime, Sporting Goods called for help. I told those customers I be their after I help this guest first. 3 minutes past and they called again. I told them I was having trouble getting a hold of the Seasonal Department and it will take me a few more minutes to help them. They was angry and ask for my name, my manager and so on. I told her my first name. She wanted to to know my last name...no one ask for your last name. So I think this girl is setting me up. I refuse to give her that information. Then, I was right. She then ask for my manager. Who was not their because it was his day off. She then ask for a 2nd manager. She was on a lane and can't help. She ask if I had a teammate. I said no, I was alone. She then said, get here ASAP. I said I am trying. Finally, help came for the nice guest for Seasonal. I went to Sporting Goods and happy to see my teammate have arrive. I said thank god and etc to let him know I was having a hard day. I was on my way to the backroom then...I heard one of those ahole customers at sporting goods say "Shut up Colin." That was the last straw. I never knew the guy and this was the a hole and his wife that requested my name. That was uncalled for. I didn't say anything and went in the backroom and talked with my closing manager. At that same time all my feelings, anger, saddness, stress and etc came at once. I was in tears. I never had so much **** in my life. The girls their and my friend boyfriend gave me a hug ( the girls did) to make me feel better. My closing manger told me everyone is having bad customers..but not as bad that I just got. I was very upset and I am glad I had good friends and managers that are close to me that help me through the night.